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3.0 | 274 Reviews

23.8 cu. ft. 36" Counter-Depth French Door Refrigerator - Stainless Steel

KitchenAid KRFC604FSS

Features

  • Preserva® Food Care System
  • 3-Tier Self-Close Freezer Drawer with Extend-Freeze Setting
  • In-Door-Ice® System
  • Panoramic LED Lighting

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35 13/16"
  • Height: 71 7/8"
  • Depth: 31 1/2"
  • Energy Star Rated: Yes
  • Refrigerator Size: 23.8 (cu. ft.)
  • Fresh Food Capacity: 17.49 (cu. ft.)
  • Freezer Capacity: 6.27 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 

Preserva® Food Care System Provides the height of food preservation with two independent cooling systems plus a Produce Preserver to help keep food at its peak.

3-Tier Self-Close Freezer Drawer with Extend-Freeze Setting Is a self-close freezer drawer that organizes items on three levels with features like a divided lower drawer, pizza pocket, small-item drawer and flat-item shelf. An Extend-Freeze setting helps keep food at its best by reducing freezer burn.

In-Door-Ice® System Adds interior room in the refrigerator with a slim-profile ice bin that mounts on the inside left door, keeping it out of the refrigerator compartment. This space-saving design leaves room for two additional door bins ideal for condiments and cans.

Panoramic LED Lighting Provides increased visibility to your ingredients with strips of lighting on the sides, ceiling and back of the refrigerator, as well as in the crisper and pantry.

Exterior Ice and Water Dispenser Features intuitive controls to easily access functions. The water dispenser is positioned just right to easily fill cups, pitchers, pots and more during food preparation and the ice maker provides more premium, smaller ice cubes.

Three Full-Width Adjustable Shelves Offer 2 levels of adjustment for each shelf with a simple flip of a lever. The full-width, flush design allows for maximum visibility and easy cleaning and helps this refrigerator offer the most shelf space in its class.

Features

  • Preserva® Food Care System
  • 3-Tier Self-Close Freezer Drawer with Extend-Freeze Setting
  • In-Door-Ice® System
  • Panoramic LED Lighting
  • Exterior Ice and Water Dispenser
  • Three Full-Width Adjustable Shelves
Filter Details
Water Filter Indicator/Reset Yes
Water Filter Location Interior
Fresh Flow Air Filter Yes
Produce Preserver Yes
Description
Type of Refrigerator French Door
Appearance
Door Finish Smooth
Handle Type Reach-Through Handle
Door Style Contour
Hidden Hinge Yes
Handle Material Metal
LCD Touch Screen No
Handle Color Stainless Steel
Cabinet Finish Textured
Certifications
CEE Tier Tier I
Energy Rating 673
UL Yes
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Energy Star® Qualified ENERGY STAR® Certified
ADA Compliant No
Freezer Compartment
Door Type Pull-Out
Freezer Type 3 Tier
Shelves 1 Sliding Partial-Width Glass
Freezer Number of Shelves 1
Freezer Drawer/Basket 1 Full Width Lower Plastic , 1 Full Width Upper Plastic
Door Bins Pizza Pocket
Controls
Door Ajar/Open Alarm Yes
Air Filter Indicator/Reset Yes
Automatic Defrost Yes
Sabbath Mode Yes
Water Filter Indicator/Reset Yes
Control Lockout Yes
Max Cool/Fast Cool Yes
LCD Touch Screen No
Control Type Electronic
Location of Controls Exterior Dispenser , Side Door
Temperature Range 33F to 45F
Compatibility
Works With No
Connectivity No
Dimensions
Gross Weight 375.000 lbs
Freezer Details
Light LED
Door Type Pull-Out
Freezer Number of Shelves 1
Filters
Water Filter Location Interior
Water Filter Part Number EDR2RXD1 , EDR2RXD1
Fresh Flow Air Filter Included Yes
Produce Preserver Yes
Refrigerator Compartment
Number of Interior Shelves 4
Spill-Proof Glass Shelves 1 Tuck Shelf , 2 Adjustable Full Width , 1 Platter Pocket Slide Out
Shelf Supports Flipper
Humidity-Controlled Drawers 2 Half-Width
Pantry Drawer Yes
Temperature-Controlled Drawers 1 Full-Width Pantry
Supplementary Containers Utility Compartment , Herb Tender™ Container
Liner Finish White Glossy
Configuration and Overview
Advance Foam Insulation 99.9% lower Global Warming Potential and Better Energy Performance
Counter Depth Yes
Number of Doors 3
ADA Compliant No
CEE Tier Tier I
UL UL
Dimensions
Cutout Height 72.0 in
Refrigerator Volume 17.49 cu. ft.
Cutout Width 36.0 in
Capacity 23.76 cu. ft.
Cabinet Width 35-5/8 in
Depth 31-1/2 in
Depth Closed Including Handles 31-1/2 in
Height 71-7/8 in
Gross Weight 375 lbs
Height To Top Of Cabinet 70-7/8 in
Freezer Volume 6.27 cu. ft.
Width 35-13/16 in
Cutout Depth 25-3/8 in
Depth Closed Excluding Handles 28-7/8 in
Depth With Door Open 90 Degree 43-3/4 in
Depth Excluding Doors 24-3/8 in
Height To Top Of Door Hinge 71-7/8 in
Net Weight 357 lbs
Exterior
Handle Color Stainless Steel
Door Finish Smooth
Hidden Hinge Yes
Number of Doors 3
Handle Material Metal
Cabinet Finish Textured
Dispenser
Dispenser Type Exterior Ice and Water
Dispenser Options Filtered Water , Control/Child Lock , Measured/Metered Fill , Favorite Fill , Night Light
Types of Ice Crushed/Cubed
Icemaker
Icemaker Factory Installed
Icemaker Location Refrigerator Door
AHAM Volumes And Shelf Area
Freezer Volume 6-27/100
Refrigerator Volume 17-49/100
Refrigerator Details
Deli Drawer No
Humidity-Controlled Drawers 2 Half-Width
Number of Interior Shelves 4
Pantry Drawer Yes
Supplementary Containers Utility Compartment , Herb Tender™ Container
Lighting LED
Details
Cooling Type Dual Evaporator
Counter Depth Yes
Advance Foam Insulation 99.9% lower Global Warming Potential and Better Energy Performance
Door Style Contour
Dispenser Details
Dispenser Type Exterior Ice and Water
Dispenser Options Filtered Water , Control/Child Lock , Measured/Metered Fill , Favorite Fill , Night Light
Types of Ice Crushed/Cubed
Icemaker Details
Icemaker Factory Installed
Icemaker Location Refrigerator Door
Electrical Requirements
Hz

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35 13/16"
  • Height: 71 7/8"
  • Depth: 31 1/2"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 23.8 (cu. ft.)
  • Fresh Food Capacity: 17.49 (cu. ft.)
  • Freezer Capacity: 6.27 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Warranty Page

Owners Manual

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.0 out of 5

49% of reviewers recommend this product.

1 Stars

Garbage... On my 4th service call in 4 months!

ambersinha 12/2/2019

I will keep this short since my experience has been so frustrating. Ice-maker and water dispenser not working properly since 1 month after purchase. Kitchenaid has sent some sub-contracted technicians 3 times and they have gone back with fixes that have not worked for more than a day. Last time I was told after the 3rd service call they will replace it if it is not fixed... It is not fixed and now they want to send another service guy. There is also visible ice build up around the vent going into the fridge (from freezer) which the service tech has always noted in his notes as not a problem. It is partly my fault I bought this fridge despite the bad reviews, the salesman said Kitchenaid has recalled the model and fixed it... There were not many counter depth options so I bought it and landed this lemon in my house. I guess they will not replace it and continue to frustrate me with repeated calls till I just throw this garbage out of my house. At least people should know what we are dealing with here.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Great fridge!!

Sylviaz 11/22/2019

This is a great fridge to choose if your kitchen can only accommodate a counter depth fridge. The lights are bright when the doors are opened so things don't get lost in the back. Very easy to keep clean. The ice maker is so fast!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Works as advertised

JanOtto 11/21/2019

We bought 6 months ago. We liked the features but were concerned about some reviews that mentioned leaking. We have not had that problem and are very happy. In retrospect, we would have liked a little more freezer space and a little less fridge. All in all, though, it has been great.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Poor quality-replacing at 2 months old

DrTTB 11/6/2019

We have had this refrigerator for 2 months and nothing but problems. Had technician, sent by KitchenAid, come try to repair. He said there is no reasonable solution. After 2 months we are having to replace this nightmare. Never again!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Love it!

Dkb2 11/1/2019

After 1 month i love it! Items are easy to get to, you can see everything you have. It stays nice and cold, our food seems to be lasting longer and staying fresher. The lighting is great. The pull out shelf and the soft close drawers are great. The water tastes great. The only 2 things that aren't great is the ice dispenser always seems to shoot a couple small ice pieces past the sides of our glass and lands on our floor. We've just been holding our hands on both sides to block them now. The second is we wish it had another ice maker or more capacity for ice...we just use a lot. Not game changers at all. It's a beautiful refrigerator.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Nice features

Smurfette07 10/30/2019

Purchased this a few weeks ago, & I was hesitant based on other reviews. I am glad I chose this model. It is a nice refrigerator, quiet when making ice & love the features. Only complaint is that the freezer takes some time getting used to (I had a previous 3 door/drawer refrigerator & the freezer was bigger) Keeps food nice & cold, water on outside is very cold, ice cubes are small but perfect size.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great

Emina 10/14/2019

I bought months ago and I am happy with this product
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Great fridge!

Msegets 10/13/2019

Got this unit as a upgrade due to the compressor going out on my other.. nice soft closing doors and the fit and finish is awesome!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Great fridge!

Kwhman 10/7/2019

Bought this as part of big kitchen remodel. Couldn't be happier. Looks great. Right features. Easy to keep clean.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

NEVER SHOULD HAVE BEEN BROUGHT TO MARKET!! DUD!!

Chris Sch 10/5/2019

Nothing but problems with this machine. Spent 10k renovating kitchen with all Kitchen Aid appliances. This fridge has had nothing but problems. Any problem you can imagine, we've experienced it! BUYER BEWARE
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Lemon!

Can’t Make Lemonade 9/27/2019

Nothing but trouble. I purchased in October 2016, and have had nothing but claim after claim on my warranty. Unfortunately my warranty company mailed me a $500 check and said I have met my max claims. So now I have a fridge that is barely 3 years old that I have to manually defrost every 2 months! Who do I call when the warranty company turns me away? Never buying Whirlpool or Kitchenaid Products again!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Superior Counterdepth

Len48150 9/25/2019

We decided to replace our side by side refrigerator with a three door model and could not be happier with our decision. Our initial impression was that the freezer section was smaller than what we had. We were wrong. The capacity of both the refrigeration and freezer sections is huge with much more versatility in how they are used. We hear reports that this mode was very noisy and seals tend to fail quickly. It is to early to comment on the seals but the noise level is much lower than our previous KitchenAid side by side. Another favorite feature is the LED lighting in the refrigerator. It is very bright and pleasant. However, the same can't be said about the freezer lighting. When placing anything on one of the small top shelfs, the light is obstructed to the degree that it becomes ineffective. The light should be mounted on the side of the drawer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

We love the space and ability to see everything

Cnisbet 9/17/2019

Still trying to figure out why there is frost in the freezer
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Bad ice maker

Dpotts 9/16/2019

I bought this 3 months ago and am waiting on my 3rd service call. The ice freezes into a blog and there is condensation on the ice bin. It freezes into the door and can't be removed. Very disappointed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Awesome

Anti 9/16/2019

The best Refrigerator I have owned. Great features.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Terrific Size

JeffB11 9/16/2019

This is a counter depth with full size feel! Nice dispenser, great lighting and lots of space.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Terrible Refrigerator

Help4Fridge 9/10/2019

We purchased this refrigerator for our new home just 3 months ago. It is extremely loud, the ice maker does not work at all and the inside is not very cold. So, we called KitchenAid for a service call and they can not dispatch someone for several weeks. It appears to be a one person firm and KitchenAide could care less about us waiting without the use of a fridge. There are many certified technicians is this county, however, they will not take a dispatch from KitchenAid or don't have a contract (whatever). Unfortunately, the customer is the one that suffers. My GE Profile never gave me a bit of trouble and is looking mighty good about now!! An additional worry is that if it needs parts .. how long will that take??
Originally posted on Kitchenaid.com

No, I do not recommend this product

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2 Stars

Didn't work from the start

gwspring 9/3/2019

We renovated our kitchen and replaced every appliance with KitchenAid products. This fridge did not work correctly from the very beginning. It was struggling to hold temp and then eventually started blowing hot air after about a week. Had to go through warranty to basically get every major part replaced. We lost all of our food during this time, so it was extremely disappointing for something that costs as much as this! KitchenAid refused to replace it and instead sent a 3rd party out 3 times to fix it. Now that it works, it's been running fine, but it's like we purchased a brand new used fridge in the end. This is probably the last time I ever purchase KitchenAid unfortunately.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

PERFECT FIT!

DebQS 9/2/2019

Wanted a counter depth refrigerator with a bottom freezer drawer. There are so many things I love about this refrigerator along with the fit in the space. The overall appearance is very pleasing, the interior lighting is very nice and bright, the ice cubes are the cutest, the space in the doors, and the organization in the freezer drawer. I gave this 4 vs 5 stars simply because the shelf that drops back to allow for taller items falls a bit short. I wish it were a bit higher to allow talker items under the shelf.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Ice maker is loud

Steve Wiez 9/2/2019

Only complaint, when ice maker is filling water to make ice it's a horrible sound for 3 seconds, is there a fix?
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Biggest regret!

EliSz 8/30/2019

I loved Kitchenaid appliances and all their products until now, I ve never had so many issues with a fridge until purchasing the KitchenAid 36" 23.76 Cu. Ft. French Door Refrigerator with Ice and Water Dispenser - Stainless Steel Model: KRFC604FSS. We've owned this fridge for almost three years now and since purchasing it it's been nothing but a headache and problems. I've lost track on the amount of times I ve called PC Richards for repairs, from drying out the excessive ice built up, to the fridge leaking so much water that it leave large puddles of water causing us to slip and slide, the ice maker not working, the freezer needing a new valve and now the fridge needs what the tech called a 4 hour repair similar to an operation. All because the ice maker and a valve are both damaged. This caused the temperature in the fridge to change and we did not notice because according to the tech you would not know unless your using a special tool to take the temp of the fridge. This caused all our dairy to go bad which also made my 2 year old son and 4 old daughter sick because we were not aware the dairy they were consuming was undertemp. My kids had diarrhea for days because of this. Nothing was keeping fresh even in the freezer, not only did my kids get sick but we lost a lot of groceries too , a lot of money spent. Also lost many hours waiting for the repairs, when your a working parent this isn't easy. Now, normally I do not have an issue with repairs I get it with today s technology nothing is perfect but a fridge shouldn't need so many repairs. The most latest much needed repair ( according to the PC Richards Tech) would take over four hours to complete, require two men and welding. The tech must open all the windows in the house because they need to repair the compressor (not sure what this is) and take the entire back apart. They were suppose to do this repair this past weds but the special tool needed was unavailable, something they did not know until mid day. So now they asked us to re schedule okay but when??? We cannot take anymore days off of work, they recommended coming at night after work, but we have two young kids one who was born with a lung issue, so there s no way I want to put him through dealing with this repair, smelling that strong Oder. Also , our house is a newly built home, the floors and the cabinets everything is new. The kitchen is not big enough for this repair to be conducted without destroying the cabinets, island or walls. There s no space. Thinking about it after figuring out the cost analysis of completing all the repairs ( past and the most current one that is needed): parts, time, labor , plus our time, groceries, meds and basic frustration ( spent the entire summer with a busted freezer and no ice maker) it would have been easier to get a new working fridge but according to pc richards , kitchenaid requires all these repairs , does not make any sense to me and just makes me annoyed for the first time in my life with kitchenaid. Therefore, save yourself time, frustration, money , etc and learn from us ... avoid buying this fridge. It's the biggest headache caused so many problems and you ll have more repair times than the fridge actually working. If I could I would go back in time and buy another brand.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Worst refrigerator ever with the worst service

GSM 1 8/30/2019

Beware of all the positive reviews for this refrigerator!! So many of the positive reviews are incentivized! I purchased my refrigerator in April of 2017 and have had nothing but problems with the units ice maker since right after the one year warranty expired. I have been waiting over 3 months thru my extended warranty plan to get a new door for the refrigerator due to an issue with faulty wiring and still no end in site. This refrigerator is not worth the money or hassle. Run far far away!! I called kitchenaid to see if they could do anything as it's an expensive appliance and basically they were not helpful and said the warranty is expired!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Love the convenience of French Doors!

Bev09 8/22/2019

I have only had this about a week but the attention to detail and convenience on the interior on this model is amazing!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Looks great but it's nothing but problems!

Liz S 8/19/2019

I bought this kitchenaid French door fridge in Jan 2017 , we chose this fridge because of size, our kitchen limits us on the fridge we can chose and this fridge is the exact size we need. It looks beautiful, it matches well with my double wall oven but it has been nothing but a headache since. I regret this purchase! I've never had any problems with any of my pc richards items until this fridge. I lost count on the amount of times the fridge has leaked all over my kitchen floor causing a minor flood. I cannot count on the many times we wake up to soaked mats or floors. Slipping and sliding included. When we informed the repair guy he told us you can't keep the door open for more than 15 seconds or else the back would freeze up and the fridge would leak ????? So now, I have to time the amount of seconds the door is open???? I lost count on the amount of times I've cursed out this fridge. The freezer door handle breaks off easily. On several occasions, I ve called PCR for repairs, too many times if you ask me. Many repairs and parts ordered. From the compressor dying, ice built up, freezer not freezing properly ( everything is soft and damaged) , ice maker not working at all ( I'm going on 2 months and two different service companies and none have been able to repair the issue, waiting for PCR to see if they can repair it, fingers crossed) the ice maker has not worked in about two months and when I called PCR to inform them of the new issue I was told to wait to see if they can fix it. I've been waiting 2 years for the fridge to actually work. I lost count on the many hours I ve missed from work waiting for repairs or hours we lost cleaning the floors. The fridge is covered under warranty and PCR said they have to repair it before it can be replaced with a functioning fridge, I so basically I spent thousands to get a lemon and maybe hopefully a refurbished fridge , not happy at all with this. Do yourself a favor, learn from us, and do not buy this fridge. I thought maybe I had a lemon but after reading countless reviews ( after the purchase, of course .... yes we read reviews prior but none were negative) I ve learned I am not alone. I regret this purchase and can only hope and pray the fridge is repaired and finally works like it's suppose too because it's an expensive decor piece. I've never had any issues with any of my kitchenaid appliances until this headache / nightmare.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Nice Refrigerator

Mister J 8/15/2019

This unit was highly recommended by various retailers and technicians for quality and reliability. It has excellent features and after one month it is operating fine.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Beautiful refrigerator !!

Blp1963 8/14/2019

We bought this refrigerator a month ago and it was delivered last week. We love it! Just beautiful, great features!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Disaster $3700.00 mistake!!

RogersWm. 8/10/2019

We bought 3 Kitchen Aid appliances this Spring. They were installed May 12th 2019. Already, within three months we have had the ice maker on our $3700 refrigerator repaired and then ultimately replaced but the problem returned the VERY NEXT DAY! Kitchen Aid refuses to allow an exchange for a refrigerator with no exterior ice/water dispenser. I absolutely hate this refrigerator. The ice maker freezes solid so it will not dispense ice, it leaks water around the edges of the ice cube container which then freezes , backs up and then leaks water down the inside of the fridge door and then onto our new solid wood floor! DO NOT BUY a Kitchen Aid refrigerator. Model # is KRFC604FSS-01. The repair person told me to just chip out the ice I needed from the solid block !!! YA......that's why I spent so much on a refrigerator!!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

New Product Review

HRH1 8/5/2019

I purchased this a month ago an so far it works very well. The best review will be in a year or two. Lots of room for a counter depth refrigerator. The small ice bin will need some time in order to see if it is an issue.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Leaking water inside refrigerator

Rob B 8/2/2019

Paid 3,600.00 and expect a quality product. Very disappointed and annoyed.Just installed and while flushing water dispenser, the contractor opened the door and water was leaking inside the refrigerator and on to brand new floor. Cartridge is installed properly. Already scheduled a technician to come and evaluate it . Poor design and performance.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Great features!

txstate08 7/29/2019

I have had this refrigerator for a week now and am really liking the features. Time will tell how long it holds up, but I am enjoying it initially.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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2 Stars

If costs reflect quality, think again

Annne 7/26/2019

The freezer door won't glide, the left door won't swing closed, even when tilted back and after a repair person did tier best. .
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

If negative stars existed this would be -5.

Dm12345 7/25/2019

Worst. Fridge. Ever. Bought new construction home May 2018 and the fridge sadly, came with the house. We've had this fridge go out multiple times within a YEAR! Yes, ONE year. We've had people out to fix it 4-5 times. The company Kitchen Aid uses to schedule to come out cannot come out earlier than a week and Kitchen Aid schedules separately from the actual time slots available within the company so I've had to rearrange my days multiple times for one fix. As a mother of 3 small children under 5, who drink milk constantly, this poses as a HUGE problem. ANY other appliance we could get by easily without working for a week, but a refrigerator?? It's impossible. Each time we had to cram our food in a back up mini fridge (which we bought after the second time it went out- learned a lesson) and cooler to buy ice daily so our food wouldn't ALL spoil each time, not to mention all the meals we had to eat out daily since cooking was so challenging. Wonder why there's all these positive reviews on such a horrible fridge... maybe because they gave out free refrigerators in exchange for a 5* review...? (Read other review). You couldn't pay me to have this fridge in my home again.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

Somewhat disappointing

unnecessary123 7/25/2019

Beautiful appearance Ice dispenser is sloppy and messy Inadequate space for fresh fruits and vegetables
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

New Refrigerator (French Door) 23.8 cu. ft. 36" CD

Robert97 7/18/2019

It is spacious, working very well and it appears to be a long-term "keeper."
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

DO NOT BUY the 2017 model

Haleh 7/18/2019

We paid a very pretty penny for this refridgerator in 2017. Less than 1.5 years the fridge goes dark. The technician just came in and he knew EXACTLY what was wrong with it. The 2017, or prior, models are all missing a refridgerator evaporator so the back of the fridge freezed and then it dies. It will cost you $700+++ to have this problem fixed. Luckily we have extended warranty by this is a LEMON of a product, and Whirpool should replace this faulty product for everyone.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

frig

dojo 7/16/2019

first kitchen aid I owned took a while to get use to
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Oustanding

DRSR 7/13/2019

Perfect refrigerator. Absolutely everything about it is outstanding.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Do not recommend

Jen C 7/13/2019

Purchased this unit 18 months ago and are very disappointed with it, Doors have had to be tightened since day one, ice maker constantly freezes up and we have to work hard to get the ice out so it will start working again. Shelves are stationary so nothing large can fit anywhere but in the middle section where the shelf retracts. We are very sorry that we wasted 4K to get a lousy refrigerator.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Love it

Jencastle1 7/10/2019

I have never been so excited about an appliance before!!! This is the most beautiful fridge I've ever owned. And loved the small ice cubes and crushed ice feature. Along with the crisper drawers and the soft close feature!!!!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Nice refrigerator

Eschwel 7/4/2019

Great space, adjustable shelves. Easy storage and great quality
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

It has great capacity.

Hwilke01 6/27/2019

We bought all our appliances at the same time. I like this fridge because it is energy efficient, quiet and does a great job cooling. We are glad that we bought this fridge.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Ice maker broken in less than a year

sregan1 6/21/2019

This model is a lemon! We had the same problem others write about. There is a design flaw where a wire breaks that powers a heating coil that keeps the water lines feeding the ice maker from freezing. The entire left door had to be reordered which took 6 weeks. The repair was yesterday and now the water doesn't work! Now (after no trouleshooting) they are saying they need to order a circuit board that will take another 6 weeks.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Great Refrigerator

fredgarvin 6/21/2019

Great Refrigerator. Good Design. Good features. etc.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

love everything refrigerator

Cary Lee 6/21/2019

Best Refrigerator I ever owned over the years. counter depth perfect you have a full well lite view of whole inside of refrigerator no hiding spots, easy to clean inside and out. cute little pots of ice in the ice maker. no complaints on this beautiful well planned refrig.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

I wanted to love this frig!

looks aren't everything 6/16/2019

I purchased the suite of appliances and they look great, sadly I've had major issues with the regrigerator and the range. Lucky for me the control panel on the range stopped working within the first year so it was replaced for free while under warranty. Sadly both control boards on the refrigerator have to be replaces because it periodically just turns off and I can get it to reset by turning off power from the breaker. I'm kicking myself that I didn't purchase with my Amex card which would have extended the warraty. It's just not right that a machine two years old needs major and expensive repairs. So dissapointed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Stopped working in less than 2 months

Jaikris27 6/8/2019

Noisy loud refrigerator. Stopped working in 40 days. Now running behind Kitchenaidd to send service engineers to fix this.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Counter depth fridge

busyvj 6/6/2019

We bought this about 6 months ago after getting tired of our old fridge by another competitor falling apart. We were looking for shelves that wouldn't crack, bend and fall apart. So far, so good. With counter depth not as much room, but we expected that.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Beautiful, efficient and well designed

RJWW 6/5/2019

this is the BMW of refrigeration. It is a classy looking machine that gets it done efficiently with first class cooling. Buy it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Nice looking

Steve 55 6/1/2019

This 3 door French Door Style will take some getting used to. The only fault that I can see is that the bottom right side of the left door, is about 1/8 of an inch in farther than the bottom of the right door.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Very Disappointed

Gower 5/31/2019

After only 10 days of receiving this refrigerator the cooling system failed. We now have to wait for a replacement which is going to take a week. Would not recommend this at this point in time.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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